Sunday, June 3, 2007

Missing messages - Part 3

Message Tracking sees the message, but it was not delivered to the mailbox

If Message Tracking (MT) has a record of the messsage in question, Exchange has received it.  If it does not reach the mailbox, the message is typically:
-  stuck in a queue
-  stuck in a routing loop
-  segregated by anti-virus/anti-spam filtering

You can often gain insight as to what is happening by reading through the audit trail of the message in MT.

Search the local and inter-server queues on all your servers.  If found, try manually releasing it and see what happens.

Check the logs of any 3rd-party anti-virus and anti-spam software.

3 comments:

lee woo said...

We ourselves feel that what we are doing is just a drop in the ocean. But the ocean would be less because of that missing drop. See the link below for more info.


#missing
www.ufgop.org

Leslie Lim said...


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Liam

Leslie Lim said...


I have found your blogs to be friendly and welcoming. Thanks for making this one. I really enjoy reading and surfing it. Try to visit my site @ www.imarksweb.org

Liam